Delivery and Returns

New Zealand Orders

Free Shipping on all orders within New Zealand

After your order has been processed, it will be dispatched within 1-2 working days via courier. You will be notified with a tracking number once your item has  left the Georgia Jay Showroom. 

Each order is handled with the highest priority and care to ensure we ship items out as quickly as possible however there may be some delays with item availability and public holidays. For any specific or urgent shipping requirements or if you wish to collect your order from the Showroom in Kingsland, please contact us at

Worldwide Orders

Australia $20.00NZD / Europe $30.00NZD / U.S $30.00NZD

All orders are sent via international courier with a tracking number issued to the customer to ensure a secure arrival. The shipping time will depend on the location of your delivery, for further information please email us at

Custom Orders

If you have a custom order enquiry for a Georgia Jay product, please use the contact form or email We aim to respond within 7 working days of your enquiry with more information and product availability. Additional charges to custom orders are applied if accepted and processed. This information will be supplied once contact has been made.

Returns and Exchanges

Every Georgia Jay product is 100% New Zealand Designed and Made using only natural materials. Naturally each product has it's own unique differences in colour variations and textures we ask you take care when choosing your item, keeping in mind the nature of the material.

If you would like to exchange or return an item please contact via within 5 working days of receiving the item with some information about the nature of your return. All items must be in original condition with swing tags and dust bag supplied. 

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